| Home Install Pros
June 2006
We are very pleased with your work! You and all your sub-contractors were great to work with. We appreciated your suggestions of how to implement our ideas. I also was very impressed that any time I had a question, you'd call me back immediately, or have a sub-contractor call me back immediately - I don't think many contractors are so responsive and considerate. You followed through to be sure we were completely satisfied with every detail. We're thrilled with the new Water Tech tub - although we haven't used it quite as often as expected because the new shower is so wonderful. Working with you all was a very nice experience and we're pleased with all our results.
Thanks Brian,
The Johnstons
Libertyville, IL
Brian
Home Install Pros:
Just wanted to send you a note describing how happy we were with the quality of work you and your team performed for us during our recent master bathroom renovation project. From the beginning of the project, your workers were professional, courteous, and knowledgeable, and were willing to answer any of our questions or address our concerns. We also really appreciated your quick response to e-mail and/or voice mail messages left for you. When issues or problems arose, as they invariably do in projects such as these, we were able to resolve them quickly by working together toward a mutually beneficial solution. Finally, although the project ran over our original timeline expectations, we believe the extra time spent was worth it in getting the quality work that your team performed. Thanks again for all of your personal efforts in ensuring our complete satisfaction.
Sincerely,
Amy & Mike Shanahan
Green Oaks, Illinois
2006
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